Terms of Service

Welcome to Evervain Studio. By visiting our website or placing an order, you agree to these Terms of Service.

Store Information

Evervain Studio sells personalized gifts, custom photo engraving products, wooden decorations, nursery signs, home decor items, and related made-to-order products.

Products and Customization

Many products are personalized or made to order. Customers are responsible for providing accurate photos, names, dates, text, font choices, color choices, sizes, and other requested information.

Product Photos and Variations

We do our best to display product images, colors, materials, sizes, and details accurately. Slight differences may occur due to screen settings, lighting, natural wood grain, handmade production, engraving effects, and material variations.

Customer-Provided Content

By uploading photos, names, text, or other content, you confirm that you have the legal right to use the content and allow Evervain Studio to use it for the purpose of creating and fulfilling your order.

Shipping and Delivery

Orders are shipped from China unless otherwise stated. Delivery times are estimates and may vary due to customs, local carriers, weather, holidays, incorrect addresses, or other circumstances outside our control.

Returns and Refunds

Please review our Refund Policy for details about cancellations, returns, damaged items, incorrect items, and refunds.

Contact

If you have any questions about these Terms of Service, please contact support@evervainstudio.com.