Shipping Policy

Processing Time

Most personalized orders require production time before shipping. Processing time may vary depending on the product and order volume. Please check the product page for the estimated processing time.

Shipping Origin

Orders are prepared and shipped from China.

Estimated Delivery

Delivery time depends on the destination country, shipping method, customs processing, and local carrier conditions. Estimated delivery times shown at checkout are estimates and are not guaranteed.

Tracking

When tracking is available, tracking information will be provided after the order has shipped.

Customs, Duties, and Taxes

Customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country or region.

Shipping Address

Please make sure your shipping address is complete and correct before placing your order. We are not responsible for delays or failed delivery caused by incorrect or incomplete address information.

Lost or Delayed Packages

If your package is significantly delayed, please contact us and we will help check the tracking status with the available carrier information.